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Our office hours are Monday to Friday from 9am to 5pm E.S.T.
If the lines are busy, please leave a detailed message and a Customer Service Representative will return your call within 24 hours on a week day or the Monday following a weekend. [Long holiday weekends excluded]
To inform us and arrange a return on a movie or product. Please be sure to include your full name and order number when you email us returns@notstraight.com for further instructions.
If you wish to cancel an order, you may do so by sending an email cancelorder@notstraight.com. Be sure to include your full name and order number. Note: Read our Return Policy
We are always interested in what our customers has to say. If you have any suggestions or questions about our service, products or any other aspect of our website Email us
